Solution Architect Salesforce

Salesforce (Other), Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex, Lightning Web Components (LWC), Integration Architecture

Hyderabad, Chennai, Gurgaon, Pune, Bangalore

We are looking for a Salesforce Solution Architect with experience leading in Salesforce solution architecture, including aspects of process architecture, process improvement, data architecture, and user experience. If you want to be part of a dynamic team driving innovation in the Salesforce ecosystem, we encourage you to apply. Join us and make a difference in transforming organizations with cutting-edge Salesforce solutions.

Responsibilities

Exhibit exceptional verbal, written, and visual communication skills to facilitate smooth liaising across all levels within the organization.
Lead the approach in gathering and refining requirements for complex software implementations.
Develop a comprehensive business architecture strategy based on in-depth understanding of the customer's organization, processes, needs, and motivations.
Translate intricate business requirements into full system architecture, including technical workflows, ensuring satisfying user experiences to meet business processes.
Architect functional solutions within the Salesforce Platform.
Evaluate data to uncover insightful business needs and guide the migration process from legacy systems.
Lead a team of junior to senior Business Analysts across multiple workstreams, while maintaining a comprehensive strategic vision.
Collaborate with cross-functional teams, including developers and project managers, to ensure successful project delivery
Present and communicate solution designs and recommendations to clients
Ensure adherence to best practices and standards in Salesforce solution development and implementation.

Requirements

Overall 10 to 18 years of experience with minimum of 2 years of experience leading in Salesforce solution architecture including aspects of process architecture, process improvement, data architecture, and user experience.
Minimum of 5 years of experience in leading medium to large scale Salesforce implementations.
MUST Experience in non-profit sectors and other industry clouds is an advantage.
Proficiency in Salesforce configuration.
Multiple Salesforce certifications such as Certified Administrator, Platform App Builder, Platform Developer 1, Sales Cloud Consultant, Service Cloud Consultant, and Experience Cloud Consultant are preferred.
Industry-standard knowledge in relational database systems, UI/UX, story writing, Agile Methodology, Customer Experience, and Customer Management.
Ability to apply architectural principles to business solutions.
Experience in modelling business processes using various tools and techniques.
Exceptional team player, capable of effectively working and influencing at all levels within an organization.
Conga and DocuSign experience is an advantage

Benefits

Insurance coverage
Paid leaves – including maternity, bereavement, paternity, and special COVID-19 leaves.
Financial assistance for medical crisis
Retiral Benefits – VPF and NPS
Customized Mindfulness and Wellness programs
EPAM Hobby Clubs

Community

Flexible and hybrid work opportunities
Soft loans to set up workspace at home
Relocation and mobility programs

Professional development

Access to soft skills training in general communication, presenting and public speaking, diversity, equity and inclusion (DEI), cultural Intelligence, self-productivity, well-being and more.
Unlimited access to the LinkedIn Learning Library, including 22,000+ courses
Access to internal learning platforms, EPAM University and a wide range of professional communities and competency centers
Community networking and idea creation platforms
Mentorship programs
Self-driven career progression tool
Upskilling, reskilling and certification courses <wbr>