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Solution Architect - Salesforce

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Salesforce (Other), Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex, Lightning Web Components (LWC), Integration Architecture
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Hyderabad, Chennai, Gurgaon, Pune, Bangalore

We are looking for a Salesforce Solution Architect with experience leading in Salesforce solution architecture, including aspects of process architecture, process improvement, data architecture, and user experience. If you want to be part of a dynamic team driving innovation in the Salesforce ecosystem, we encourage you to apply. Join us and make a difference in transforming organizations with cutting-edge Salesforce solutions.

Responsibilities
  • Exhibit exceptional verbal, written, and visual communication skills to facilitate smooth liaising across all levels within the organization.
  • Lead the approach in gathering and refining requirements for complex software implementations.
  • Develop a comprehensive business architecture strategy based on in-depth understanding of the customer's organization, processes, needs, and motivations.
  • Translate intricate business requirements into full system architecture, including technical workflows, ensuring satisfying user experiences to meet business processes.
  • Architect functional solutions within the Salesforce Platform.
  • Evaluate data to uncover insightful business needs and guide the migration process from legacy systems.
  • Lead a team of junior to senior Business Analysts across multiple workstreams, while maintaining a comprehensive strategic vision.
  • Collaborate with cross-functional teams, including developers and project managers, to ensure successful project delivery
  • Present and communicate solution designs and recommendations to clients
  • Ensure adherence to best practices and standards in Salesforce solution development and implementation.
Requirements
  • Overall 10 to 18 years of experience with minimum of 2 years of experience leading in Salesforce solution architecture including aspects of process architecture, process improvement, data architecture, and user experience.
  • Minimum of 5 years of experience in leading medium to large scale Salesforce implementations.
  • MUST Experience in non-profit sectors and other industry clouds is an advantage.
  • Proficiency in Salesforce configuration.
  • Multiple Salesforce certifications such as Certified Administrator, Platform App Builder, Platform Developer 1, Sales Cloud Consultant, Service Cloud Consultant, and Experience Cloud Consultant are preferred.
  • Industry-standard knowledge in relational database systems, UI/UX, story writing, Agile Methodology, Customer Experience, and Customer Management.
  • Ability to apply architectural principles to business solutions.
  • Experience in modelling business processes using various tools and techniques.
  • Exceptional team player, capable of effectively working and influencing at all levels within an organization.
  • Conga and DocuSign experience is an advantage