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Solution Architect - Salesforce

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Salesforce (Other), Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Apex, Lightning Web Components (LWC), Integration Architecture
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Hyderabad, Chennai, Gurgaon, Pune, Bangalore

We are looking for a Salesforce Solution Architect with experience leading in Salesforce solution architecture, including aspects of process architecture, process improvement, data architecture, and user experience. If you want to be part of a dynamic team driving innovation in the Salesforce ecosystem, we encourage you to apply. Join us and make a difference in transforming organizations with cutting-edge Salesforce solutions.

responsibilities
  • Exhibit exceptional verbal, written, and visual communication skills to facilitate smooth liaising across all levels within the organization.
    • Lead the approach in gathering and refining requirements for complex software implementations.
      • Develop a comprehensive business architecture strategy based on in-depth understanding of the customer's organization, processes, needs, and motivations.
        • Translate intricate business requirements into full system architecture, including technical workflows, ensuring satisfying user experiences to meet business processes.
          • Architect functional solutions within the Salesforce Platform.
            • Evaluate data to uncover insightful business needs and guide the migration process from legacy systems.
              • Lead a team of junior to senior Business Analysts across multiple workstreams, while maintaining a comprehensive strategic vision.
                • Collaborate with cross-functional teams, including developers and project managers, to ensure successful project delivery
                  • Present and communicate solution designs and recommendations to clients
                    • Ensure adherence to best practices and standards in Salesforce solution development and implementation.
                      requirements
                      • Overall 10 to 18 years of experience with minimum of 2 years of experience leading in Salesforce solution architecture including aspects of process architecture, process improvement, data architecture, and user experience.
                        • Minimum of 5 years of experience in leading medium to large scale Salesforce implementations.
                          • MUST Experience in non-profit sectors and other industry clouds is an advantage.
                            • Proficiency in Salesforce configuration.
                              • Multiple Salesforce certifications such as Certified Administrator, Platform App Builder, Platform Developer 1, Sales Cloud Consultant, Service Cloud Consultant, and Experience Cloud Consultant are preferred.
                                • Industry-standard knowledge in relational database systems, UI/UX, story writing, Agile Methodology, Customer Experience, and Customer Management.
                                  • Ability to apply architectural principles to business solutions.
                                    • Experience in modelling business processes using various tools and techniques.
                                      • Exceptional team player, capable of effectively working and influencing at all levels within an organization.
                                        • Conga and DocuSign experience is an advantage

                                          Benefits

                                          For you
                                          • Insurance Coverage 
                                          • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
                                          • Financial assistance for medical crisis 
                                          • Retiral Benefits – VPF and NPS 
                                          • Customized Mindfulness and Wellness programs 
                                          • EPAM Hobby Clubs
                                          For your comfortable work
                                          • Hybrid Work Model 
                                          • Soft loans to set up workspace at home 
                                          • Stable workload 
                                          • Relocation opportunities with ‘EPAM without Borders’ program

                                          For your growth
                                          • Certification trainings for technical and soft skills 
                                          • Access to unlimited LinkedIn Learning platform 
                                          • Access to internal learning programs set up by world class trainers 
                                          • Community networking and idea creation platforms 
                                          • Mentorship programs 
                                          • Self-driven career progression tool