Senior SRE - Dynatrace

Office in Coimbatore, Chennai, Hyderabad, Bangalore, Pune, Gurgaon

Site Reliability Engineering

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We are seeking a Senior SRE - Dynatrace to lead technical efforts and drive observability excellence across our infrastructure. The ideal candidate will architect robust software solutions, manage incidents, and collaborate cross-functionally to ensure system resilience and operational efficiency.

Responsibilities

Lead technical efforts, providing technical guidance and oversight to team members
Architect, design, develop, test, deploy and maintain software solutions to meet project requirements
Collaborate with other technical and non-technical teams to ensure project success
Participate in the development and delivery of solution requirements, estimates and timelines
Maintain the quality of the technical deliverables and adhere to development standards and best practices
Manage incidents and requests using ServiceNow or JIRA as a tracking tool
Be available for monitoring and escalation during off-hours and weekends, and carry pager duty for emergencies after hours
Triage tickets and update ticket details while assessing urgency
Be open to support on-call on rotation in India as well as in CST timings on a rotational basis
Drive continuous improvement in MTTD, MTTR and overall system resilience through proactive analysis and optimization
Document observability architecture, dashboards and operational runbooks in Confluence

Requirements

5-10 years of experience in software development
Background in Dynatrace administration and Dynatrace Workflows
Expertise in Event Management, Extensions and integrations in Dynatrace
Proficiency in Infrastructure as code deployments and Terraform
Skills in Kubernetes automation
Familiarity with Azure DevOps and ServiceNow