Senior Salesforce Business Analyst
We are seeking an experienced Senior Salesforce Business Analyst to join our team. The ideal candidate will have a strong background in business systems analysis with a focus on Salesforce technology. You will be responsible for understanding, designing, and managing complex business and technical processes within our Salesforce instance.
- Understanding, defining, and configuring business processes within our Salesforce instance.
- Reviewing and editing notifications based on revised processes or business needs.
- Handling role-based security, including role assignments, and determining the impact of organizational changes.
- Assisting with triaging incoming queries and determining the correct follow-up as necessary.
- Working on security tickets and addressing reorganization requests promptly and efficiently.
- Collaborating closely with teams to understand the functionality and capabilities of Salesforce modules and using this knowledge to support business requirements.
- Participating in scheduled and ad hoc meetings and contributing to overall project deliverables.
- Conducting peer reviews to ensure that system changes meet business requirements and goals, fulfill user requirements, and identify and resolve systems issues.
- Collaborating with various stakeholders to ensure system consistency and providing high-quality user training/documentation.
- At least 5 years of experience as a Business Systems Analyst.
- Excellent ability to understand, design, and manage complex business and technical processes.
- Proficiency in Salesforce Business Analysis.
- Salesforce Business Analysis