Senior Functional Consultant – Workforce Software

Office in Hyderabad, Bangalore, Pune, Chennai, Gurgaon

Digital Platforms Functional Consulting

We are seeking an experienced Senior Functional Consultant to join our team, specializing in the implementation and support of the WorkForce Software (WFS) Suite. You will leverage your technical and functional expertise to deliver tailored solutions for our clients’ Workforce Management needs, ensuring seamless configurations, integrations, and project success.

If you have the technical expertise, functional knowledge, and passion for helping businesses optimize their Workforce Management processes, we’d love to hear from you!

Responsibilities

Configure WorkForce Software (WFS) Suite modules, including Time, Scheduling, and Integrations, using JavaScript, HTML, and related scripting tools
Support and lead requirement gathering, validation, and refinement during client workshops
Maintain proper naming conventions, understand database impact, and follow the correct implementation sequence of WFS configurations
Analyze and suggest WFS enhancements to refine and optimize solutions
Proactively communicate roadblocks and seek guidance when required
Create and debug complex formulas leveraging mathematical and programming skills
Conduct unit and system testing to ensure all requirements are met
Facilitate client workshops, adhering to best practices to deliver high-quality results
Identify, manage, and escalate project scope issues and potential delays to stakeholders
Collaborate with WFS internal teams to ensure the success of implementations
Support clients with software testing, data migration, and go-live activities for a smooth transition
Implement WFS solutions while adhering to company policies and standards
Provide troubleshooting and configuration expertise to resolve system issues effectively

Requirements

5 to 8 years of experience in Workforce Management, HCM, or HR-related systems
1+ years of experience in SQL (writing simple to moderate queries, including SQL report creation)
1+ years of experience or proficiency in JavaScript, HTML or other scripting tools
Knowledge of HCM functional domains and associated business processes
Background in programming with languages such as Java, C#, C++, or SQL
Expertise in business applications like Excel and database management systems
Understanding of reporting tools such as Crystal Reports, Cognos, or Actuate (preferred)
Capability to customize templates, troubleshoot product settings, and manage the sequence of configuration implementations