Senior Business Analyst - SAP Fieldglass

Business Analysis, SAP Fieldglass

Hyderabad, Bangalore, Pune, Gurgaon, Chennai

We are looking for a Senior Business Analyst (SAP Fieldglass), a crucial role within the organization, responsible for acting as a liaison between development teams and business stakeholders to deliver effective SAP Fieldglass solutions.

This role involves direct interaction with clients, requirement elicitation, proposing functional solutions, supporting acceptance testing, and managing conflicts. The ideal candidate will have a strong background in software development life cycle (SDLC) projects, documentation, and requirements management.

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Responsibilities

Act as a liaison between development teams and business partners
Work directly with client/business stakeholders for requirements elicitation
Propose feasible functional solutions to meet business needs
Support acceptance testing and secure client buy-in
Handle conflicts and act as a trusted advisor to stakeholders
Collaborate with development stakeholders for requirements feasibility and elaboration
Manage ambiguity resolution and provide clarifications
Review test scenarios and test results
Document software system requirements and manage requirements with end-to-end traceability
Utilize project/change management tools such as Jira, Rally ALM, TFS, or ServiceNow
Implement user stories and acceptance criteria using the Gherkin BDD approach
Have experience with Agile frameworks including SCRUM, Kanban, or SAFe
Be knowledgeable in Fieldglass modules like Contingent, Assignment, Services, or Profile worker
Participate in Fieldglass projects such as implementation, upgrade, rollout, support, or testing
Collect and document requirements using Azure DevOps or Jira tools
Work on Fieldglass configurations if required
Interact with business teams, development teams, and cross-functional teams

Requirements

6 to 9 years of experience in a similar role
Experience working on SDLC projects
Strong experience in documentation and requirements management
Proficiency in project/change management tools (e.g., Jira, Rally ALM, TFS, ServiceNow)
Knowledge of Agile frameworks (SCRUM, Kanban, Scrum Ban, SAFe)
Familiarity with Fieldglass modules (Contingent, Assignment, Services, Profile worker)
Experience in Fieldglass projects (implementation, upgrade, rollout, support, testing)
Ability to work on Fieldglass configurations
Strong communication and conflict resolution skills
Experience interacting with business, development, and cross-functional teams

Nice to have

Experience in technical aspects of projects (DB & backend services, ETL processes, API & Web Services, etc.)
Background in leading domains (BFSI, Insurance, Payments, Healthcare, LifeSciences, ECOMM, Supply Chain)
Experience in software development and/or testing
Experience in Scrum Master or Project Manager roles
Onsite client location experience