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Senior Business Analyst – Product Owner

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Business Analysis, Product Ownership, Writing Technical Documentation [English], Microsoft SharePoint Online
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Hyderabad, Pune

We are looking for a seasoned Business Analyst with strong Product Owner and Technical Writing experience to join our team.

This role will serve as a bridge between the business and technical teams, ensuring alignment on product vision and execution while also being responsible for creating high-quality technical documentation.

Responsibilities
  • Engage with stakeholders and teams to understand, define, and document business needs and translate them into actionable technical requirements
  • Act as the Product Owner during Agile Scrum activities and ensure that the product backlog is groomed and prioritized
  • Conduct product gap analysis and work closely with teams to improve and optimize product offerings
  • Define the scope of the projects and make data-driven decisions
  • Develop and maintain technical documentation including product manuals, user guides, FAQs, design specifications, and system manuals
  • Facilitate communication between the business and technical teams to ensure decisions and progress are communicated effectively
  • Conduct user acceptance testing to ensure that the product aligns with the defined requirements
  • Working in ITSM and a managed services environment is a plus
Requirements
  • 7 – 10 years of proven experience as a Business Analyst, Product Owner, and Technical Writer
  • Solid understanding of business analysis methodologies and data analysis tools
  • Proficient with Agile and Scrum methodologies
  • Excellent technical writing skills, with the ability to create clear and easy-to-understand documentation for a variety of audiences
  • Strong problem-solving skills, analytical abilities, and attention to detail
  • Excellent communication and collaboration skills
  • Ability to manage and prioritize tasks in a fast-paced, deadline-driven environment
  • Understanding of programming languages, APIs, and software development is a plus