Senior Business Analyst – Product Owner

Business Analysis, Product Ownership, Writing Technical Documentation [English], Microsoft SharePoint Online

Hyderabad, Pune

We are looking for a seasoned Business Analyst with strong Product Owner and Technical Writing experience to join our team.

This role will serve as a bridge between the business and technical teams, ensuring alignment on product vision and execution while also being responsible for creating high-quality technical documentation.

Responsibilities

Engage with stakeholders and teams to understand, define, and document business needs and translate them into actionable technical requirements
Act as the Product Owner during Agile Scrum activities and ensure that the product backlog is groomed and prioritized
Conduct product gap analysis and work closely with teams to improve and optimize product offerings
Define the scope of the projects and make data-driven decisions
Develop and maintain technical documentation including product manuals, user guides, FAQs, design specifications, and system manuals
Facilitate communication between the business and technical teams to ensure decisions and progress are communicated effectively
Conduct user acceptance testing to ensure that the product aligns with the defined requirements
Working in ITSM and a managed services environment is a plus

Requirements

7 – 10 years of proven experience as a Business Analyst, Product Owner, and Technical Writer
Solid understanding of business analysis methodologies and data analysis tools
Proficient with Agile and Scrum methodologies
Excellent technical writing skills, with the ability to create clear and easy-to-understand documentation for a variety of audiences
Strong problem-solving skills, analytical abilities, and attention to detail
Excellent communication and collaboration skills
Ability to manage and prioritize tasks in a fast-paced, deadline-driven environment
Understanding of programming languages, APIs, and software development is a plus