Senior Business Analyst - Insurance

Office in Hyderabad, Pune, Bangalore, Chennai, Coimbatore, Gurgaon

Business Analysis

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We are looking for a Senior Business Analyst with experience in the insurance industry to support the launch and integration of new product offerings within a digital insurance platform. As a key liaison between insurance business teams and market partners, you will contribute to defining product requirements, shaping the end-user journey, and supporting the seamless implementation of core insurance processes across policy issuance, billing, and claims.

Responsibilities

Work with market partners to support the definition of insurance product integration and end-user journeys
Analyze business needs and contribute to actionable requirements for product implementation
Collaborate with cross-functional teams to support front-to-back insurance process optimization
Conduct analysis and propose updates to business and IT architecture and operating models
Assist in workshops and gather requirements in collaboration with stakeholders
Support policy and claims management, compliance, and operational processes
Analyze regulatory factors and market trends within the insurance industry
Contribute to business-driven technology transformation initiatives
Support multi-stakeholder projects and contribute to overall project activities
Assist in preparing findings and recommendations for senior management and partners
Ensure suggested solutions align with market needs and customer experience objectives

Requirements

6-9 years of general IT experience
5+ years of relevant insurance industry experience
Familiarity with the insurance market, including regulations and market solutions
Experience in business and IT architecture, policy and claims management, compliance, and process optimization
Ability to contribute to business-led technology transformation initiatives
Strong skills in requirements gathering, process analysis, and workshop support
Experience supporting multi-stakeholder change initiatives and project activities
Proficiency in communication, presentation, facilitation, MS-Office and Visio, and organizational skills
English level of minimum B2 (Upper-Intermediate) for effective communication

Nice to have

Familiarity with digital innovation, customer experience, and InsurTech/FinTech trends