Lead Software Testing Engineer

Office in Chennai, Coimbatore

Functional Testing

We are seeking a highly skilled and experienced Lead Software Testing Engineer to join our team and take ownership of ensuring top-notch quality in our healthcare payer claims administration systems.

This role demands a deep understanding of QA principles and methodologies, alongside expertise in the US Healthcare domain, to deliver robust and reliable healthcare solutions.

Responsibilities

Develop and oversee test strategies and plans in collaboration with business and IT teams
Create and execute test cases to support in-sprint user stories, ensuring alignment with system requirements
Leverage QA automation tools wherever applicable to enhance testing efficiency
Execute comprehensive test plans, log results, and report defects in an Agile environment
Take the lead in identifying complex defects, troubleshooting issues, and solving technical challenges in software testing
Apply strong knowledge of QA methodologies and testing techniques to ensure software quality and reliability
Report testing progress, results, and key updates to the Delivery Manager
Address escalated technical defects and provide mentorship to team members on challenging issues
Ensure a thorough understanding of end-to-end flows for healthcare payer claims administration systems, including Provider, Claims, and Enrollment
Collaborate across teams to ensure the delivery of high-quality software solutions that meet business needs

Requirements

9 to 14 years of experience in software testing, particularly in end-to-end healthcare payer claims systems
Understanding of Medicare Advantage and familiarity with US Healthcare payer operations
Knowledge and hands-on expertise in government plans within the US health insurance system, including Medicare, Medicaid, and Pharmacy plans
Background in functional areas such as member enrollment/eligibility, plan/products/benefits, provider management, producer agent/broker management, member digital, or quality management (HEDIS, Stars ratings, etc.)
Skills in creating and executing detailed test cases and defect reporting in an Agile environment
Competency in developing test strategies and plans involving cross-functional collaboration with business and IT teams
Qualifications in leading defect detection and resolution efforts with complex software systems
Proficiency in QA automation tools to streamline testing processes

Nice to have

Familiarity with healthcare quality management standards like HEDIS or Stars ratings
Showcase of flexibility to adapt to emerging tools and technologies in QA automation
Expertise in addressing technical defects within cross-functional Agile development teams
Knowledge of modern QA principles applied within cutting-edge health technology systems