Lead Software Testing Engineer
Office in Chennai, Coimbatore
Functional Testing
& others
We are seeking a highly skilled and experienced Lead Software Testing Engineer to join our team and take ownership of ensuring top-notch quality in our healthcare payer claims administration systems.
This role demands a deep understanding of QA principles and methodologies, alongside expertise in the US Healthcare domain, to deliver robust and reliable healthcare solutions.
Responsibilities
- Develop and oversee test strategies and plans in collaboration with business and IT teams
- Create and execute test cases to support in-sprint user stories, ensuring alignment with system requirements
- Leverage QA automation tools wherever applicable to enhance testing efficiency
- Execute comprehensive test plans, log results, and report defects in an Agile environment
- Take the lead in identifying complex defects, troubleshooting issues, and solving technical challenges in software testing
- Apply strong knowledge of QA methodologies and testing techniques to ensure software quality and reliability
- Report testing progress, results, and key updates to the Delivery Manager
- Address escalated technical defects and provide mentorship to team members on challenging issues
- Ensure a thorough understanding of end-to-end flows for healthcare payer claims administration systems, including Provider, Claims, and Enrollment
- Collaborate across teams to ensure the delivery of high-quality software solutions that meet business needs
Requirements
- 9 to 14 years of experience in software testing, particularly in end-to-end healthcare payer claims systems
- Understanding of Medicare Advantage and familiarity with US Healthcare payer operations
- Knowledge and hands-on expertise in government plans within the US health insurance system, including Medicare, Medicaid, and Pharmacy plans
- Background in functional areas such as member enrollment/eligibility, plan/products/benefits, provider management, producer agent/broker management, member digital, or quality management (HEDIS, Stars ratings, etc.)
- Skills in creating and executing detailed test cases and defect reporting in an Agile environment
- Competency in developing test strategies and plans involving cross-functional collaboration with business and IT teams
- Qualifications in leading defect detection and resolution efforts with complex software systems
- Proficiency in QA automation tools to streamline testing processes
Nice to have
- Familiarity with healthcare quality management standards like HEDIS or Stars ratings
- Showcase of flexibility to adapt to emerging tools and technologies in QA automation
- Expertise in addressing technical defects within cross-functional Agile development teams
- Knowledge of modern QA principles applied within cutting-edge health technology systems