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Lead ServiceNow Engineer
ServiceNow
Chennai, Hyderabad, Pune, Bangalore, Gurgaon
We are seeking a highly skilled Lead ServiceNow Developer to join our dynamic team and contribute to the design, development, and implementation of ServiceNow solutions. As a Lead Developer, you will play a crucial role in configuring and customizing the ServiceNow platform to meet business requirements, enhance user experiences, and streamline IT service management processes. If you have a deep understanding of ServiceNow scripting, strong problem-solving skills, and a passion for delivering high-quality solutions, we invite you to join us.
Responsibilities
- Expertise in writing JavaScript and ServiceNow scripting and problem-solving skills
- Experience in coding, object-oriented and modularized software
- Strong knowledge and hands-on experience with ServiceNow platform, including modules like Incident Management, Problem Management, Change Management, Service Catalog, Asset Management, and CMDB.
- Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules, Client Scripts) and custom application development.
- Experience in designing and implementing ServiceNow workflows, forms, notifications, and reports.
- Demonstrated ability to develop and integrate RESTful APIs, web services, and SOAP-based integrations with ServiceNow.
- Familiarity with ServiceNow security and access controls.
Requirements
- More than 8 years of Exp. in application development on ServiceNow platform
- Bachelor's Degree in Computer Science, Engineering, Physical Sciences, or a related technical field ; or equivalent related professional experience.
- Demonstrated success completing complex projects, on time
- Demonstrated aptitude for learning new technologies quickly
- Proven experience as a key technical resource leading the development of solutions
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
- Strong communication and collaboration skills to work effectively with stakeholders and cross-functional teams.
Technologies
- ITSM
- ITOM
- ITAM
- ITBM
- CMDB
- Integration
- Scripting
- Service Portal