backGo to search

Lead Salesforce Service Cloud Developer

hot
bullets
Salesforce Service Cloud, Salesforce Apex, Lightning Web Components (LWC), Integration Platforms, Salesforce CTI, Computer Telephony Integration
bullets
Hyderabad, Bangalore, Pune, Chennai, Gurgaon

We are seeking a Lead Salesforce Service Cloud Developer with a strong Salesforce background to join our team.

As a Lead Service Cloud Developer, you will be at the forefront of ensuring customer satisfaction and retention through the development and implementation of Service Cloud solutions.

responsibilities
  • Collaborate with cross-functional teams to gather and analyze system requirements
  • Design, develop, and implement Service Cloud solutions to meet business needs
  • Develop and maintain Apex triggers, classes, and controllers for customized functionality
  • Create and maintain Lightning Web Components (LWC) for enhanced user experience
  • Integrate Salesforce with other systems using Integration Platforms and Salesforce CTI
  • Perform thorough testing of developed solutions to ensure high-quality standards
  • Provide technical guidance and mentorship to junior developers
  • Ensure adherence to SDLC methodologies throughout the development process
  • Stay up-to-date with emerging Salesforce technologies and trends
requirements
  • 8 to 12 years of experience in Salesforce development, with specific expertise in Service Cloud
  • Expertise in Apex programming and Lightning Web Components (LWC) for effective customization and development
  • Hands-on experience in Integration Platforms and Salesforce CTI for seamless integration with other systems
  • Proficiency in SOQL for efficient data retrieval and manipulation
  • Experience with specialized Cloud, if any (Data Cloud, Financial services Cloud, Communication and media cloud, Industry Solution Cloud, Life Sciences cloud)
  • Mandatory certification in App builder, PD1, PD2
  • Excellent communication skills in English (B2+) for effective collaboration with team members and stakeholders

Benefits

For you
  • Insurance Coverage 
  • Paid Leaves – including maternity, bereavement, paternity, and special COVID-19 leaves. 
  • Financial assistance for medical crisis 
  • Retiral Benefits – VPF and NPS 
  • Customized Mindfulness and Wellness programs 
  • EPAM Hobby Clubs
For your comfortable work
  • Hybrid Work Model 
  • Soft loans to set up workspace at home 
  • Stable workload 
  • Relocation opportunities with ‘EPAM without Borders’ program

For your growth
  • Certification trainings for technical and soft skills 
  • Access to unlimited LinkedIn Learning platform 
  • Access to internal learning programs set up by world class trainers 
  • Community networking and idea creation platforms 
  • Mentorship programs 
  • Self-driven career progression tool