Lead Business Analyst - SAP Fieldglass

Business Analysis, SAP Fieldglass

Hyderabad, Bangalore, Pune, Gurgaon, Chennai

We are currently seeking a Lead Business Analyst with expertise in SAP Fieldglass to join our team. This pivotal position involves bridging the gap between development teams and business stakeholders to ensure the successful delivery of SAP Fieldglass solutions.

The role includes direct client engagement, gathering requirements, suggesting suitable functional solutions, aiding in acceptance testing, and handling conflicts. The ideal applicant should possess extensive experience in software development life cycle (SDLC) projects, documentation, and managing requirements.

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Responsibilities

Serve as a bridge between development teams and business partners
Engage directly with clients and stakeholders to gather requirements
Suggest appropriate functional solutions that align with business objectives
Aid in acceptance testing and ensure client approval
Address conflicts and serve as a trusted advisor to stakeholders
Work with development teams to assess requirements feasibility and detail
Resolve ambiguities and provide necessary clarifications
Assess test scenarios and results
Document software system requirements ensuring end-to-end traceability
Employ project/change management tools like Jira, Rally ALM, TFS, or ServiceNow
Implement user stories and acceptance criteria via the Gherkin BDD approach
Utilize expertise in Agile frameworks such as SCRUM, Kanban, or SAFe
Possess knowledge of Fieldglass modules like Contingent, Assignment, Services, or Profile worker
Engage in Fieldglass projects including implementation, upgrade, rollout, support, or testing
Collect and document requirements using tools like Azure DevOps or Jira
Configure Fieldglass settings as needed
Facilitate interactions between business teams, development teams, and cross-functional teams

Requirements

9 to 15 years of experience in a similar capacity
Minimum 1 year of relevant leadership experience
Proven track record working on SDLC projects
Profound expertise in documentation and managing requirements
Skilled in project/change management tools (e.g., Jira, Rally ALM, TFS, ServiceNow)
Familiarity with Agile methodologies (SCRUM, Kanban, Scrum Ban, SAFe)
Understanding of Fieldglass modules (Contingent, Assignment, Services, Profile worker)
Experience with Fieldglass projects (implementation, upgrade, rollout, support, testing)
Capability to handle Fieldglass configurations
Excellent communication and conflict resolution abilities
Experience in liaising with business, development, and cross-functional teams

Nice to have

Knowledge in technical areas of projects (DB & backend services, ETL processes, API & Web Services, etc.)
Experience in leading sectors (BFSI, Insurance, Payments, Healthcare, Life Sciences, ECOMM, Supply Chain)
Background in software development and/or testing
Roles previously held as Scrum Master or Project Manager
Experience working at onsite client locations