Director – Account Manager

Account Management

Bangalore

We are seeking a highly motivated and experienced professional to join our team as a Director of Account Management.

The successful candidate will be responsible for creating business strategies, managing client relationships, and driving account revenue to achieve client business goals.

The ideal candidate will have a strong track record of sales performance and experience in leading teams to deliver end-to-end solutions in the IT industry.

Responsibilities

Create business strategies to successfully achieve client business goals
Act as the Account Manager with clients, internal teams, and BU Heads/Sales Leads
Align with EPAM Account Managers and Account Management Senior Leadership to co-develop/support Account plans and strategies for delivery, growth, and client satisfaction
Serve as the engagement architect, responsible for account plans and strategies
Be a highly motivated self-starter with a proven track record of sales performance with large corporate accounts
Understand the intersection between technology, customers, and business
Demonstrate services to customers in person, via Skype etc
Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
Stay abreast of current and emerging trends and challenges of the space/markets in which clients operate
Work closely with project/program management to ensure successful delivery through an integrated delivery model
Responsible for shaping solutions and properly scoping/pricing engagements
Create and maintain monthly pipeline, track its progress and report to management
Travel up to 20% to visit clients, home office, and attend conferences
Serve as the product owner; partner with clients to help craft the product vision and roadmaps
Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners

Requirements

18+ years of overall experience with 12+ years of demonstrated track record in client relationship development and team leadership
Knowledge of technical platforms, business models, subject matter, and trends in the IT industry
Minimum of 5 years of successful sales experience
Minimum of 10 Years of B2B software sales experience
Strong problem-solving and creative thinking abilities
Capability to operate strategically while being close to details to add value and support the team
Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
Exceptional leadership/management skills and superb oral and written communication skills

Nice to have

Senior-level knowledge of OpenText Extended ECM
DevOps mindset